Article provided by Revdex.com Consumers are quick to review businesses as it is an effective way to communicate and get their opinions heard. However, negative reviews can hurt a company and its brand as many customers read reviews before choosing to buy a product or service. The faster a negative […]
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Bad reviews can work against a company’s sales and reputation. However, most small businesses fail to create a plan on how to handle negative feedback until bad reviews affect sales and customer trust. The following strategies can help businesses effectively manage bad reviews. Ask for feedback – Always request customer […]