Bad reviews can work against a company’s sales and reputation. However, most small businesses fail to create a plan on how to handle negative feedback until bad reviews affect sales and customer trust. The following strategies can help businesses effectively manage bad reviews. Ask for feedback – Always request customer […]

One of the most critical components of the successful operation of any company is adequate business research. Too many entrepreneurs fail to do their homework, and make tragic mistakes as a result. Business research is necessary when contemplating new products, new services, new advertising techniques, or any other significant changes. […]